Vodacom (Pty) Ltd (“Vodacom”) and Upstream Systems South Africa
(“Partner”) are running a Competition where customers stand a
chance of winning
R25 000,00 (twenty-five thousand Rand) cash by joining or being an existing
SwitchONBenefits subscriber (the “Competition”).
IMPORTANT PROVISION: ACCEPTANCE OF THESE TERMS AND CONDITIONS
PLEASE READ THESE TERMS AND CONDITIONS AND THE
BEFORE PARTICIPATING IN THIS COMPETITION. BY ENTERING THE COMPETITION,
YOU ARE AGREEING TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT
AGREE, PLEASE DO NOT ENTER THE COMPETITION OR SUBMIT ANY INFORMATION IN THIS
REGARD. WE RESERVE THE RIGHT, AT ANY TIME, TO MODIFY AND UPDATE THESE TERMS
AND CONDITIONS FROM TIME TO TIME BY POSTING SUCH UPDATED TERMS AND CONDITIONS
ON THE VODACOM WEBSITE. ANY SUCH UPDATES SHALL APPLY TO YOU AND YOUR ENTRY INTO
THE COMPETITION AND YOU SHALL BE DEEMED TO HAVE ACCEPTED SUCH CHANGES.
ALL PARTICIPANTS TO THE COMPETITION AGREE TO BE BOUND BY THE FOLLOWING TERMS AND
The Competition is open to Vodacom customers only and shall run from 00h01 on the 18th of January 2024 (the “Start Date”) to 23h59 on the 16th
May 2024 (the “End Date”) (“the Competition period”).
The duration of the Competition may be extended or curtailed at the discretion of
Participants to the Competition stand a chance to win:
a R25 000,00 (twenty-five thousand Rand) Cash prize (inclusive of VAT)
Only entries received during the Competition period will qualify to enter the
The following requirements must be complied with during the Competition period in
order to qualify for entry into the Competition:
be a natural person;
be at least 18 years and older. Any participant under the age of 18 shall
present their parent/guardian’s written consent at Service Provider’s
be a Vodacom prepaid, hybrid or post-paid subscriber during the Competition
reside in South Africa and be in possession of a valid South African
identify document or South African permanent residence permit or a South
African temporary residence permit valid for a period exceeding 3(three)
months which permits shall be valid as at the End Date;
use a SIM card that has been RICA registered;
be in possession of a valid South African bank account;
subscribe to the SwitchONBenefits Service during the Competition Period as a Premium User;
earn a minimum of 100 (one hundred) points using the SwitchONBenefits
Service earned as follows:
The user receives 100 (one hundred) points upon a successful billed subscription.
The user’s points increase by a further 100 (one hundred) points
for every successful billed recurring subscription during the competition period.
One point is one entry into the draw therefore 100 (one hundred)
points are 100 (one hundred) entries into the draw.
Once or if all the requirements of paragraphs 4.2.1 to 4.2.8 are met, entry into the
Competition will be automatic.
Employees, directors and agents of Vodacom and the Partner (where applicable)
all participating stores, their immediate families, life partners, business partners
and associates and any person directly involved with the sponsoring, devising,
production, management or marketing of this Competition are not eligible to enter
In the event that the registered user of the SIM Card or Vodacom account (i.e,
the participant in the Competition) is not the person that is responsible for
payment of the Vodacom account/ charges on the Vodacom account, then the Prize will
be awarded to the person that is responsible for payment of the Vodacom account.
Entry to the Competition is free. Standard data costs apply as per the user’s
Service Provider and existing price plan for data usage. Vodacom shall not be liable
for any costs incurred by the winners for claiming any Prizes, where applicable.
Winners will be randomly selected on 19 September 2023 from all eligible entries
who meet all the requirements set out in clause 4 above.
All the information provided or related to this Competition shall be managed,
captured and approved by Vodacom and/or the Partner (where applicable).
Vodacom and/or the Partner (where applicable) will use reasonable efforts to
contact the winners telephonically or via SMS on the contact details provided by the
The claim for any Prize will be subject to security and validation, and Vodacom
reserves the right to withhold any Prize until it is satisfied that the claim by a
particular winner is valid. The selected winners must be able to identify
themselves, in a manner determined by Vodacom, as the qualifying participants to the
Competition and are required to comply with the validation procedure, determined by
Vodacom, to claim any Prizes, failing which such winner will forfeit the Prize and
the Prize will be awarded to the next selected qualifying participant.
Vodacom and/or the Partner (where applicable) shall attempt to contact the
winners for a period of 07 (seven) working days after their names have been drawn
and verified as winners. The winners will be contacted during normal working hours,
between 09:00 to 16:00. Winners will be advised of arrangements in respect of Prizes
at the time of contacting the selected winners. Should a participant not be
available on the contact details provided during the timeframe stipulated above or
rejects, forfeits or declines acceptance of the Prize, that person's right to the
Prize will be deemed to have been waived and the Prize will be forfeited. Vodacom
reserves the right to then award the Prize to the next randomly drawn participant.
In the event that Vodacom requires certain documentation to be submitted by a
particular winner and same has not been received at the agreed cut-off date
communicated to the winner, or no effort is made on the part of any of the winners
to make special arrangements to meet the deadline set by Vodacom, such Prize will be
forfeited. Vodacom then reserves the right to award the Prize to the finalist that
is next in line.
Vodacom and/or the Partner (where applicable) shall request the winners’ consent
in writing to their image and/or likeness being used and published by Vodacom in
connection with the Competition for a period of 12 (twelve) months after they have
been announced as winners. The winners may decline the use of their image and/or
likeness by Vodacom.
The Prize will be transferred into the winner’s bank account via electronic
transfer (EFT). Each winner will be required to provide a bank letter as a proof of
their bank account details.
If a winner cannot accept a Prize for any reason whatsoever, the Prize will be
awarded to the next selected participant.
All risks and ownership of the Prizes shall pass to the winners on
transfer/delivery thereof and hence all of Vodacom’s obligations regarding the
Competition as well as in regard to the Prizes shall terminate.
User data, including personal information collected via the Competition will not be
used for any other purpose than for execution of the Competition and will be
processed in line with Vodacom's
which is incorporated into
these terms and conditions. The Privacy Statement sets out how amongst other things
Vodacom collects, use and shares subscribers' personal information and how it
protects subscriber’s privacy when processing their information.
Nothing in these Terms and Conditions is intended to, or must be understood to,
unlawfully restrict, limit or avoid any rights or obligations, as the case may be,
created for either the participant or Vodacom in terms of the Consumer Protection
Act, 68 of 2008 ("CPA").
The Prize is not transferable and is not exchangeable for another Prize or cash and
cannot be sold.
The decision of Vodacom in respect of disputes arising out of this Competition
shall be dealt with by Vodacom in terms of these Terms and Conditions. The decision
of Vodacom in this regard shall be final and binding on the Parties and no
correspondence will be entered into.
Winners are only entitled to win 1 (one) Prize each.
In the event of a dispute with regard to any aspect of the Competition and/or
the Terms and Conditions, Vodacom’s decision will be final, and binding and no
correspondence will be entered into.
Vodacom and/or the Partner may refuse to award a Prize if entry procedures or
these Terms and Conditions have not been adhered to or if it detects any
irregularities or fraudulent practices. Vodacom is entitled in its entire discretion
to reject any participant for any reason and will not be obliged to notify
participants that they have not been successful.
Vodacom and/or the Partner and/or any other person or party associated with the
Competition, their associated companies, agents, contractors and sponsors and any of
its personnel involved in the Competition, shall not be liable whatsoever for any
loss or damage incurred or suffered (including but not limited to direct or indirect
or consequential loss), death or personal injury suffered or sustained arising from
either the participant entering the Competition or from it claiming a Prize.
Vodacom is not liable for any technical failures affecting participation and /
or Prize redemption process of the Competition. In addition, neither Vodacom nor its
agents shall be responsible for any loss or misdirected entries, including entries
that were not received due to any failure of hardware, software, or other computer
or technical systems affecting participating in and/or the Prize redemption process
of the Competition.
Vodacom, its directors, employees, agents, and distributors, are not responsible
for any misrepresentation (whether written or verbal) in respect of any Prize nor in
respect of any warranties, guarantees or undertakings given by any person other than
If Vodacom elects in its sole and absolute discretion or is required by law to
alter, vary or cancel any aspect of the Competition, it will have the right to
terminate the Competition being offered, with immediate effect and upon written
notice being published on the Vodacom website. In such event all participants hereby
waive any rights which they may have against Vodacom and its associated companies,
agents, contractors and/or sponsors.
All information relating to the Competition which is published on any marketing
material will form part of these Terms and Conditions. In the event of any conflict
between such marketing material and these Terms and Conditions, these Terms and
Conditions shall prevail.
The Competition is also subject to, and must be read in conjunction with,
Vodacom’s existing terms and conditions applicable to its website and mobile site
respectively., which terms and conditions are available on the Vodacom website.