Terms and Conditions

SwitchONBenefits Service T&Cs SwitchONBenefits R50 000 Promotional Competition T&Cs SwitchONBenefits Daily Spin2Win Competition T&Cs SwitchONBenefits Free Spin2Win Competition Privacy Policy

SwitchONBenefits R50 000 Promotional Competition

  1. Introduction:
    1. Vodacom (Pty) Ltd (“Vodacom”) and Upstream Systems South Africa Proprietary Limited (“Partner”) are running a Competition where 1 (one) of 2 (two) cash prizes to the value of R25 000.00 (twenty-five thousand Rand) each can be won by joining or being an existing SwitchONBenefits subscriber (the “Competition”).

      IMPORTANT PROVISION: ACCEPTANCE OF THESE TERMS AND CONDITIONS

      PLEASE READ THESE TERMS AND CONDITIONS AND THE PRIVACY POLICY CAREFULLY BEFORE PARTICIPATING IN THIS COMPETITION. BY ENTERING THE COMPETITION, YOU ARE AGREEING TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE, PLEASE DO NOT ENTER THE COMPETITION OR SUBMIT ANY INFORMATION IN THIS REGARD. WE RESERVE THE RIGHT, AT ANY TIME, TO MODIFY AND UPDATE THESE TERMS AND CONDITIONS FROM TIME TO TIME BY POSTING SUCH UPDATED TERMS AND CONDITIONS ON THE VODACOM WEBSITE. ANY SUCH UPDATES SHALL APPLY TO YOU AND YOUR ENTRY INTO THE COMPETITION AND YOU SHALL BE DEEMED TO HAVE ACCEPTED SUCH CHANGES.

      ALL PARTICIPANTS TO THE COMPETITION AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS:

  2. Duration:
    1. The Competition is open to Vodacom customers only and shall run from 00h01 on the 14th of September 2024 (the “Start Date”) to 23h59 on the 11th January 2025 (the “End Date”) (“the Competition period”).
    2. The duration of the Competition may be extended or curtailed at the discretion of Vodacom.
  3. Prizes:
    1. Participants to the Competition stand a chance to win:
    2. 1 (one) of 2 (two) cash prizes to the value of R25 000.00 (twenty-five thousand Rand) each. The total value of the Prize is R50 000.00 (fifty thousand Rand) (“the Prize”).
  4. Eligibility:
    1. Only entries received during the Competition period will qualify to enter the Competition.
    2. The following requirements must be complied with during the Competition period in order to qualify for entry into the Competition:
      1. be a natural person;
      2. be at least 18 years and older. Any participant under the age of 18 shall present their parent/guardian’s written consent at Service Provider’s request;
      3. be a Vodacom prepaid, hybrid or post-paid subscriber during the Competition Period;
      4. reside in South Africa and be in possession of a valid South African identify document or South African permanent residence permit or a South African temporary residence permit valid for a period exceeding 3(three) months which permits shall be valid as at the End Date;
      5. use a SIM card that has been RICA registered;
      6. be in possession of a valid South African bank account;
      7. subscribe to the SwitchONBenefits Service during the Competition Period as a Premium User;
      8. earn a minimum of 100 (one hundred) points using the SwitchONBenefits Service earned as follows:
        1. The user receives 100 (one hundred) points upon a successful billed subscription. The user’s points increase by a further 100 (one hundred) points for every successful billed recurring subscription during the competition period.
        2. One point is one entry into the draw therefore 100 (one hundred) points are 100 (one hundred) entries into the draw.
      Once or if all the requirements of paragraphs 4.2.1 to 4.2.8 are met, entry into the Competition will be automatic.
    3. Employees, directors and agents of Vodacom and the Partner (where applicable) all participating stores, their immediate families, life partners, business partners and associates and any person directly involved with the sponsoring, devising, production, management or marketing of this Competition are not eligible to enter this Competition.
    4. In the event that the registered user of the SIM Card or Vodacom account (i.e, the participant in the Competition) is not the person that is responsible for payment of the Vodacom account/ charges on the Vodacom account, then the Prize will be awarded to the person that is responsible for payment of the Vodacom account.
    5. Entry to the Competition is free. Standard data costs apply as per the user’s Service Provider and existing price plan for data usage. Vodacom shall not be liable for any costs incurred by the winners for claiming any Prizes, where applicable.
  5. Prize Draw:
    1. Winners will be randomly selected on 17 January 2025 from all eligible entries who meet all the requirements set out in clause 4 above.
  6. Winner Validation:
    1. All the information provided or related to this Competition shall be managed, captured and approved by Vodacom and/or the Partner (where applicable).
    2. Vodacom and/or the Partner (where applicable) will use reasonable efforts to contact the winners telephonically or via SMS on the contact details provided by the participants.
    3. The claim for any Prize will be subject to security and validation, and Vodacom reserves the right to withhold any Prize until it is satisfied that the claim by a particular winner is valid. The selected winners must be able to identify themselves, in a manner determined by Vodacom, as the qualifying participants to the Competition and are required to comply with the validation procedure, determined by Vodacom, to claim any Prizes, failing which such winner will forfeit the Prize and the Prize will be awarded to the next selected qualifying participant.
    4. Vodacom and/or the Partner (where applicable) shall attempt to contact the winners for a period of 07 (seven) working days after their names have been drawn and verified as winners. The winners will be contacted during normal working hours, between 09:00 to 16:00. Winners will be advised of arrangements in respect of Prizes at the time of contacting the selected winners. Should a participant not be available on the contact details provided during the timeframe stipulated above or rejects, forfeits or declines acceptance of the Prize, that person's right to the Prize will be deemed to have been waived and the Prize will be forfeited. Vodacom reserves the right to then award the Prize to the next randomly drawn participant.
    5. In the event that Vodacom requires certain documentation to be submitted by a particular winner and same has not been received at the agreed cut-off date communicated to the winner, or no effort is made on the part of any of the winners to make special arrangements to meet the deadline set by Vodacom, such Prize will be forfeited. Vodacom then reserves the right to award the Prize to the finalist that is next in line.
    6. Vodacom and/or the Partner (where applicable) shall request the winners’ consent in writing to their image and/or likeness being used and published by Vodacom in connection with the Competition for a period of 12 (twelve) months after they have been announced as winners. The winners may decline the use of their image and/or likeness by Vodacom.
  7. Prize Delivery:
    1. The Prize will be transferred into the winner’s bank account via electronic transfer (EFT). Each winner will be required to provide a bank letter as a proof of their bank account details.
    2. If a winner cannot accept a Prize for any reason whatsoever, the Prize will be awarded to the next selected participant.
    3. All risks and ownership of the Prizes shall pass to the winners on transfer/delivery thereof and hence all of Vodacom’s obligations regarding the Competition as well as in regard to the Prizes shall terminate.
  8. Personal Information:
    1. User data, including personal information collected via the Competition will not be used for any other purpose than for execution of the Competition and will be processed in line with Vodacom's Privacy Statement which is incorporated into these terms and conditions. The Privacy Statement sets out how amongst other things Vodacom collects, use and shares subscribers' personal information and how it protects subscriber’s privacy when processing their information.
    2. By continuing, a subscriber confirms that the Vodacom Privacy Statement has been read and understood. The latest Privacy Statement can be found on the Vodacom website at https://www.vodacom.co.za/vodacom/privacy-policy/terms?icmp=Home/Footer/PrivacyPolicy .
  9. General:
    1. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the participant or Vodacom in terms of the Consumer Protection Act, 68 of 2008 ("CPA").
    2. The Prize is not transferable and is not exchangeable for another Prize or cash and cannot be sold.
    3. The decision of Vodacom in respect of disputes arising out of this Competition shall be dealt with by Vodacom in terms of these Terms and Conditions. The decision of Vodacom in this regard shall be final and binding on the Parties and no correspondence will be entered into.
    4. Winners are only entitled to win 1 (one) Prize each.
    5. In the event of a dispute with regard to any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final, and binding and no correspondence will be entered into.
    6. Vodacom and/or the Partner may refuse to award a Prize if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they have not been successful.
    7. Vodacom and/or the Partner and/or any other person or party associated with the Competition, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Competition, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either the participant entering the Competition or from it claiming a Prize.
    8. Vodacom is not liable for any technical failures affecting participation and / or Prize redemption process of the Competition. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the Prize redemption process of the Competition.
    9. Vodacom, its directors, employees, agents, and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any Prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.
    10. If Vodacom elects in its sole and absolute discretion or is required by law to alter, vary or cancel any aspect of the Competition, it will have the right to terminate the Competition being offered, with immediate effect and upon written notice being published on the Vodacom website. In such event all participants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.
    11. All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
    12. The Competition is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively., which terms and conditions are available on the Vodacom website.

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